Did you receive my e-transfer?
If your online bank shows that an e-transfer has been sent, and you've sent it to the correct email address as stated on your order receipt, be assured it will arrive to our inbox and be processed in the queue once received.
Once you initiate e-transfer, funds are immediately withdrawn from your account and placed into a holding account by the bank until funds are deposited by us.
You will receive email from Interac or your bank to advise that we have accepted your e-transfer.
All e-transfers received by our inbox before 10:00 am PST (Pacific Standard Time), Monday to Friday, will be accepted, order processed and shipped the same day.