Common questions and support

Most Popular Articles

• What if my package gets lost or confiscated?
• When will my order be shipped?
• I'm ID verified, why can't I checkout?
• How long will it take to receive my order?
• Do we offer coupon codes?
• What method of payments do you accept?
• Is ordering this way safe, reliable and discreet?
• Do you offer overnight or express shipping?
• Do I pay taxes on my purchase?
• How does the Loyalty Points and Referral Program work?