Common questions and support
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What if my package gets lost or confiscated?
When will my order be shipped?
I'm ID verified, why can't I checkout?
How long will it take to receive my order?
Do we offer coupon codes?
Is ordering this way safe, reliable and discreet?
What method of payments do you accept?
Do you offer overnight or express shipping?
Do I pay taxes on my purchase?
How does the Loyalty Points and Referral Program work?
Loyalty Points & Referral Program